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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy

By Fuivai Mata'u
#281772
I'm trying to install Archicad 21 student version to my laptop*.
Near the end of the installation process, an error window pops up saying " ARCHICAD 21 installer detected that the operation system on this computer is out-of-date. Installation could not start. Please install the latest update and try again."
I reset the machine back to factory setting and install Archicad again but the same message pops up.
I've checked and the machine is running the latest updated version of windows10.
Help.
*7th Generation Intel Core i7-7700HQ Processor (Up to 3.8GHz)
NVIDIA GeForce GTX 1060 Graphics with 6GB of dedicated GDDR5
17.3" Full HD (1920 x 1080) widescreen IPS display
Integrated Tobi Eye Tracking Technology
16GB DDR4 Memory, 512GB SSD, 1 TB HDD
Fui