The Global ARCHICAD Community

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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy

By keshav
#36815
I am new to ArchiCAD. We have an hardware license installed on the network. Other systems on the network are working fine. ArchiCAD is not recognising the hardware license when I run it on my system though my system is on the same network and workgroup. I am able to access the system that has the hardware key.

Any ideas on what should be done?
User avatar
By Susanne Olsson
#36886
Hi there,

I am new to ArchiCAD. We have an hardware license installed on the network. Other systems on the network are working fine. ArchiCAD is not recognising the hardware license ...

Any ideas on what should be done?


could it be that you installed the AC net license program WHILE having the AC key attached to the computer?

If so, remove key and uninstall program.
Reinstall software again, restart and THEN plug in the AC key ...
By keshav
#36903
The key was attached after the software was installed. AC is working fine on all the other systems. It is only on my system that I am able to work on it some days. On some days AC runs in demo mode because it cannot detect the key.
User avatar
By Djordje
#36913
keshav wrote:The key was attached after the software was installed. AC is working fine on all the other systems. It is only on my system that I am able to work on it some days. On some days AC runs in demo mode because it cannot detect the key.


Maybe all the licenses are taken?
User avatar
By Ben Odonnell
#36982
In the network tab of the WIBU key applet, you will find it in your control panel, type in the ip address of the server machine and take add.

Apply the setting and then try to start up ArchiCAD again.

HTH.
Cheers.
Ben